USER AGREEMENT
for the Нейроцентр mobile application
1. ACCEPTANCE OF TERMS
1.1. This User Agreement (the “Agreement”) governs the relationship between the owner of the Нейроцентр mobile application (the “Administration”) and an individual using the Application (the “User”).
1.2. By beginning to use the Application, the User confirms that they:
- have read this Agreement;
- have accepted the Privacy Policy;
- have accepted the Public Offer;
- have the legal capacity required to accept the terms of these documents.
1.3. If the User does not agree with this Agreement, the User must stop using the Application.
2. SERVICE DESCRIPTION
2.1. Нейроцентр is a service for creating and processing visual content using artificial intelligence technologies.
2.2. The Application allows users to:
- create images from text descriptions;
- create images using uploaded photographs;
- create videos from text descriptions;
- create videos based on images;
- use various video-generation modes;
- save and view the history of completed generations;
- upload and save generated images and videos.
2.3. The Application uses third-party AI services and image and video generation models, including Kling and other artificial intelligence technology providers.
2.4. The Administration provides a technical interface for interaction with third-party AI services and is not the developer of the AI models used, unless expressly stated otherwise.
2.5. Available features, modes, and AI models may vary depending on the Application version, region, selected tariff, and technical availability of third-party services.
3. ACCESS MODEL AND TOKENS
3.1. The Application uses:
- Image Tokens, for image generation;
- Video Tokens, for video generation.
3.2. The number of tokens needed for a generation depends on:
- the generation type;
- the selected mode;
- video duration;
- the number of uploaded images;
- other parameters displayed in the interface before generation starts.
3.3. Free users may receive limited functionality, a specified number of free tokens, and access only to certain generation modes or parameters. The amount, accrual frequency, and validity period of free tokens are determined by the Administration.
3.4. A paid Нейроцентр PRO subscription may provide:
- a specified number of Image Tokens;
- a specified number of Video Tokens;
- access to additional generation modes;
- the ability to create longer videos;
- the ability to use photographs when generating images;
- access to other PRO features.
3.5. Unused tokens credited under a subscription may expire at the end of the applicable tariff period.
3.6. Tokens credited under different subscriptions or billing periods may be accounted for in separate packages with independent expiry dates.
3.7. The number of concurrently performed generations may be limited.
3.8. The Administration may change the cost of generations in tokens, token limits, the procedure for their crediting and deduction, token validity periods, and availability of specific modes. Current terms are shown in the Application interface.
4. RULES OF USE
The User agrees to use the Application only for lawful purposes.
4.1. The User is prohibited from creating, uploading, or distributing content that:
- violates the legislation of the Russian Federation;
- calls for violence or unlawful acts;
- contains threats, discrimination, or incitement to hatred;
- infringes copyright, related rights, or other third-party rights;
- contains third-party personal data without lawful grounds;
- violates a person’s right to their image;
- contains sexual material involving minors;
- contains other prohibited, dangerous, or harmful content.
4.2. The User is prohibited from:
- attempting to circumvent Application restrictions;
- using service errors or vulnerabilities to obtain an advantage;
- using bots, scripts, or automation outside authorized functionality;
- placing an excessive load on service infrastructure;
- interfering with the Application, servers, or third-party services;
- attempting to gain unauthorized access to APIs, source code, databases, or accounts;
- copying, decompiling, or modifying the Application except as expressly permitted by law;
- giving third parties access to the User’s account to circumvent restrictions;
- using the Application for fraud, deception, or presenting generated content as reliable evidence of a real event.
5. UPLOADED IMAGES AND THIRD-PARTY RIGHTS
5.1. The User may upload images and photographs to the Application to perform generations.
5.2. By uploading materials, the User confirms that they:
- own the rights to them, or have obtained the necessary permissions for their use;
- do not infringe third-party rights by using the materials;
- have a lawful basis to use images of persons depicted in photographs.
5.3. The User may not use third-party images to create misleading, degrading, unlawful, or otherwise illegal content.
5.4. The Administration is not responsible for the User’s infringement of copyright, image rights, privacy rights, or other third-party rights.
6. AI CONTENT AND USER RESPONSIBILITY
6.1. The User understands and accepts that:
- AI models may produce inaccurate, unpredictable, or unwanted results;
- a result may not match the text request or User expectations;
- different generations for the same request may differ;
- a result may contain visual distortions, artifacts, or technical errors;
- the Administration does not pre-screen every generation result.
6.2. The User independently assesses whether created content may lawfully be used.
6.3. The User is responsible for entered text requests, uploaded images, created content, publication and distribution of results, and consequences of commercial or non-commercial use of results.
6.4. The Administration does not guarantee the uniqueness of generated content.
6.5. Generated materials must not be used as reliable confirmation of facts, events, a person’s identity, or a person’s actions without further verification.
7. INTELLECTUAL PROPERTY
7.1. Exclusive rights to the Application, its software code, design, interface, databases, trademarks, and other elements belong to the Administration or the applicable rights holders.
7.2. The User retains rights to source materials uploaded to the Application.
7.3. The User may use the generation result to the extent permitted by law, this Agreement, third-party AI provider terms, and third-party rights.
7.4. The Administration does not guarantee that exclusive rights in created AI content can be registered.
7.5. The User is independently responsible for verifying whether commercial use of generated content is permissible.
7.6. The User grants the Administration a limited right to process uploaded materials solely to perform generation, store the result, provide generation history, ensure technical operation of the Application, and comply with legal requirements.
8. LIMITATION OF LIABILITY
8.1. The Application is provided “as is” and “as available”.
8.2. The Administration does not guarantee uninterrupted and error-free operation, permanent availability of specific AI models, a particular generation speed, results meeting the User’s subjective expectations, or compatibility with all devices and operating-system versions.
8.3. The Administration is not responsible for failures of third-party AI services; temporary unavailability of servers or payment systems; deletion or loss of data for reasons beyond its control; User actions; third-party claims arising from the User’s use of uploaded or generated materials; or losses caused by inability to use the Application.
8.4. To the extent permitted by the legislation of the Russian Federation, the Administration’s aggregate liability is limited to the User’s last payment for the relevant service.
9. BLOCKING AND ACCESS RESTRICTION
9.1. The Administration may temporarily restrict or fully terminate User access to the Application in cases of breach of this Agreement, creation or uploading of prohibited content, attempts to bypass system restrictions, service abuse, fraudulent activity, unauthorized automation, threats to Application security or stability, or substantiated claims from rights holders or government authorities.
9.2. The Administration may remove content that violates this Agreement or the law.
9.3. No refund is made when access is blocked for a breach of this Agreement, except where expressly required by law.
10. SERVICE CHANGES
10.1. The Administration may change the Application interface and functionality, add or remove features, replace AI models used, change generation limits and prices, suspend individual features for maintenance, and discontinue support for particular Application versions.
10.2. Certain changes may be made without prior notice if they do not worsen already paid terms or are necessary for service security and stability.
11. SUBSCRIPTION AND PAYMENTS
11.1. Subscription enrollment, payment, automatic renewal, and cancellation are governed by the Public Offer.
11.2. The User must independently cancel automatic subscription renewal through the relevant application store, payment service, or other available interface.
11.3. Deleting the Application from a device does not by itself cancel an active subscription.
12. AMENDMENT OF THE AGREEMENT
12.1. The Administration may amend this Agreement.
12.2. A new version takes effect once published in the Application or on the official website, unless a different date is specified in that version.
12.3. Continued use after changes take effect means that the User accepts the new version.
13. TERMINATION OF USE
13.1. The User may stop using the Application at any time.
13.2. A subscription is cancelled separately in the manner set out in the Public Offer and the rules of the relevant payment platform.
13.3. The User may request deletion of their account and personal data at the email address specified in Section 15 of this Agreement.
14. DISPUTE RESOLUTION
14.1. Disputes and disagreements are resolved through negotiations and a mandatory pre-trial procedure.
14.2. A claim must be sent to the Administration’s contact email address.
14.3. A claim is reviewed within 30 calendar days of receipt.
14.4. If a dispute cannot be resolved pre-trial, it is referred to a court in accordance with the legislation of the Russian Federation.
14.5. This Agreement is governed by the legislation of the Russian Federation.
15. CONTACTS
For questions regarding Application use, data processing, and compliance with this Agreement:
Email: nowaka67@op.pl